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Returns Policy

If you are not completely satisfied with your purchase, simply return the item to us in its original condition.

Items must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

One Year Guarantee

Full refund of product price or exchange on return if dissatisfied.

Some products also contain manufacturer's guarantee.

In other cases if we need to refund you, we will refund you for the price you paid us for the item. For your peace of mind, you can return goods up to twelve months after receiving them. You will be responsible for the cost of returning the goods. Send to return address provided:


15 Morningside



West Midlands



Please note:

  1. Postage will be refunded if the product is fault and it is returned within 7 days of purchase.
  2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  3. The cost of returning the item to us is your responsibility.
  4. Delivery charges are only refundable where goods are faulty and a refund is made.

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